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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim Ward

Kim Ward

August 21, 2024

5  out of  5
rating by Kim Ward
"If you are looking for a great agent call Nora Brooks."
We responded:
"Kim, thank you for recommending us for insurance. Also thank you for the 5 star review. "
Profile photo of Candi Baldwin

Candi Baldwin

August 9, 2024

5  out of  5
rating by Candi Baldwin
"Appreciated all the back to school supplies"
We responded:
"Candi, thank you for the review and stopping by our booth for school supplies. Wishing Waskom a great school year. "
Profile photo of Jamie Cullum

Jamie Cullum

August 9, 2024

5  out of  5
rating by Jamie Cullum
"Super nice!!"
We responded:
"Thank you for the 5 star review. "
Profile photo of Sharonique Alexander

Sharonique Alexander

August 9, 2024

5  out of  5
rating by Sharonique Alexander
"I contacted this agency for home rental insurance and Amy got everything I needed and was very polite and courteous on the phone"
We responded:
"Sharonique, thank you for your sweet review on Amy. She works so hard for our customers and they all love her. Also, thank you for choosing Nora Brooks State Farm. "
Profile photo of Carlysa Jones

Carlysa Jones

August 9, 2024

5  out of  5
rating by Carlysa Jones
"Great experience!!!!!"
We responded:
"Carlos, thank you so much for attending our school supplies booth. Have a wonderful school year. "
Profile photo of Sherena Dallas

Sherena Dallas

August 7, 2024

5  out of  5
rating by Sherena Dallas
"Nora and the crew came over turner elementary and turned up……🥰"
We responded:
"Sherena, thank you so much for the review. It was our pleasure to give Turner Elementary/Middle school some school supplies. Have a great year. "
Profile photo of Tamarah Youngblood

Tamarah Youngblood

August 7, 2024

5  out of  5
rating by Tamarah Youngblood
"Very polite and helpful."
We responded:
"Tamarah, thank you for the review. Have a great school year. "
Profile photo of Tamarah Youngblood

Tamarah Youngblood

August 7, 2024

5  out of  5
rating by Tamarah Youngblood
"Very polite and helpful."
We responded:
"Tamarah, thank you for the review. Have a great school year. "
Profile photo of CHERYL JACKSON

CHERYL JACKSON

August 7, 2024

5  out of  5
rating by CHERYL JACKSON
"Thank you so much for your contributions to our teachers. You have no idea how big oa an impact you have made on us!"
We responded:
"Cheryl, thank you for the review and your kind words. We were proud to help with some school supplies. Have a great year. "
Profile photo of KEYONNA MORAN

KEYONNA MORAN

August 7, 2024

5  out of  5
rating by KEYONNA MORAN
"Thank you so much to Mrs.Nora and her team for providing back to school goodies for all the teachers!!!!! Yall are awesome !"
We responded:
"Kelowna, you are so welcome for the school supplies. Have a wonderful school year. "
Profile photo of Misty DeLong

Misty DeLong

August 4, 2024

5  out of  5
rating by Misty DeLong
"Ms. Nora and her team are the best! Always helpful not only during your time of need but helpful in explaining things. Anytime a friend or family member mention needing insurance or upset at who they are with now, I ALWAYS recommend Ms. Nora Brooks! She’s simply THE BEST!"
We responded:
"Misty, thank you so much for the sweet review of our agency. We try so hard to take care of our customers and love it when they recommend us to others. "
Profile photo of Alana Banks

Alana Banks

July 30, 2024

5  out of  5
rating by Alana Banks
"Mrs. Nora and her team are the best! Extremely accommodating when it counts the most!"
We responded:
"Alana, thank you for your sweet review. Taking care of our customers is very important to us. "
Profile photo of Laura Wilkerson

Laura Wilkerson

July 23, 2024

1  out of  5
rating by Laura Wilkerson
"I have been a State Farm customer in Louisiana and in North Carolina for well over 12 years. This office Alone has lost me , I am in absolute disbelief that they operate on a daily and have been unable to perform in a timely fashion and meet my insurance needs. It saddens me to leave such a great insurance company, but State Farm has become more and more sloppy over the years . New chapter for me. Left in the past , them. Miranda is the laziest employee of them all."
We responded:
"Laura, we are very sorry you experienced this type of service from our office. We take customer service seriously and make it our number one priority. Please give us a call so we can address your concerns. Thanks, Nora Brooks "
Profile photo of Ja Rodriguez

Ja Rodriguez

July 18, 2024

5  out of  5
rating by Ja Rodriguez
"The operator treated me like royalty, I’m honored to be a client of State Farm just awesome 🤩"
We responded:
"Ja, all our customers are special to us and we treat them that way. Thank you for your review. "
Profile photo of Tiffany Miller

Tiffany Miller

June 28, 2024

5  out of  5
rating by Tiffany Miller
"I had a hard time trying to get a second vehicle insured due to the fact it was a Kia but I called State Farm and they insured my vehicle very quickly with no problems. Fast and friendly service . Definitely a great experience."
We responded:
"Tiffany, we are so happy we could take care of your insurance needs. Please call us anytime. "
Profile photo of aouicha zorgati

aouicha zorgati

June 10, 2024

5  out of  5
rating by aouicha zorgati
"We’ve used Nora with State Farm for a very long time. She has a great team and excellent service."
We responded:
"Aouicha, thank you so much being our customer all these years. We love to take care of you and your family. "
Profile photo of Nikki Thomas

Nikki Thomas

May 30, 2024

5  out of  5
rating by Nikki Thomas
"I went to State Farm last week to get insurance on a new truck that I had purchased...The ladies in the office are so amazing...they are very helpful.. friendly... nice..above and beyond.. . Overall..thank you ladies for your hard work and dedication..Mrs.Merinda....Mrs.Nora... Mrs Tiffany....Mrs Amy....And Mrs.Delene"
We responded:
"Nikki, it was so sweet of you to give our office a 5 star review. Your words are so kind about how we take care of our customers. "
Profile photo of Tyanda Byrd

Tyanda Byrd

May 29, 2024

5  out of  5
rating by Tyanda Byrd
"It was great, everyone was very friendly. And helped me with everything I needed. So thanks you guys"
We responded:
"Tyanda, we are so happy we were able to help you in all your insurance needs. Thank you for the 5 star review. "
Profile photo of Mark White

Mark White

May 26, 2024

5  out of  5
rating by Mark White
"Friendly Helpful Great Service!!!"
We responded:
"Mark, thank you for your review. We always do our best to take care of our customers with the friendliness service around. "
Profile photo of jacob waniewski

jacob waniewski

May 23, 2024

5  out of  5
rating by jacob waniewski
"Was fast and easy to make a claim after hail damage to our vehicle."
We responded:
"Jacob, we are so happy we were able to take great care of you on your claim. Call us for any needs you may have on your insurance. "
Profile photo of Lynette McNeal

Lynette McNeal

May 3, 2024

5  out of  5
rating by Lynette McNeal
"I called and got what I needed immediately. Nora was friendly and nice. I love working with her. Thanks for the service."
We responded:
"Lynette, you are so sweet and we love working with you. Thank you for the 5 star review. "
Profile photo of Roberta Moses

Roberta Moses

March 8, 2024

5  out of  5
rating by Roberta Moses
"Always get answers from Nora Brooks. She the best agent in Shreveport"
We responded:
"Roberta, thank you so much for the kind words and the 5 star review. We work very hard to take care of our customers. "
Profile photo of Mickey Cim

Mickey Cim

February 16, 2024

5  out of  5
rating by Mickey Cim
"Amazing service from Ms. Brooks and her associates. Since the start of service, Ms. Brooks always keeps me informed of changes to my rates. She has offered me options to achieve the lowest rates possible."
We responded:
"Thank you much for the great review."
Profile photo of alisha mcdonald

alisha mcdonald

January 29, 2024

5  out of  5
rating by alisha mcdonald
"Ms. Amy Borst has great customer service. She assisted me with getting my renters insurance and everything emailed over to me in a very timely matter. I would highly recommend you choose State Farm ! They will get the job done !"
We responded:
"Alisha, thank you for the Wonderful review on our team member Amy. She loves helping all our customers and makes sure they understand all their insurance. Call her anytime. "
Profile photo of Pam Valentine

Pam Valentine

January 26, 2024

5  out of  5
rating by Pam Valentine
"We have been with Nora Brooks at state farm insurance for many years and we are very happy with them"
We responded:
"Pam, thank you for the review. Like you, we have many long term customers who we consider family more than just a customer. "