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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Wright

February 28, 2025

5  out of  5
rating by Steve Wright
"Awesome people"
We responded:
"Steve, so nice of you to leave us a 5 star review. "
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Kristin Rivers

February 28, 2025

5  out of  5
rating by Kristin Rivers
"Nora Brooks and her staff are great! I have been with them for many many years!"
We responded:
"Kristin, thank you so much for the 5 star review. Our team takes pride in providing the best service for our customers. Come see us soon. "
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The Golden Princess

February 25, 2025

5  out of  5
rating by The Golden Princess
"Mrs. Or Ms. Amy was delightful to speak to, she is patient and enduring!!! Very kind hearted, understanding, and works with you!!! I thank God for her, she really helped make my transition smooth and easy!!! And she communicates which is very important to me!!! God bless her!!!"
We responded:
"Thank you so much for this wonderful review of our office and employee Amy. Amy's goal is to help every one of our clients understand their insurance and to make sure they have what they need when they need it. Stop by our office or give us a call anytime. "
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Beth Shepherd

February 5, 2025

5  out of  5
rating by Beth Shepherd
"Delene was very helpful going over our policies with us. She was very knowledgeable and informative. Thank you for your help."
We responded:
"Beth, thank you so much for the review. Delene loves helping our customers understand their insurance coverages. Please call us anytime if you have questions. "
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Jerica Williams

January 31, 2025

5  out of  5
rating by Jerica Williams
"Love, love, love the way Merinda took really great care of me. She made sure I understood everything. Even though I asked a million questions she was still nice and very polite. Great job Merinda! Thank you and I'll be sending more people your way!"
We responded:
"Jerica, we’re honored by your positive feedback! Thank you so much for the kind words for Merinda. She loves helping all our customers and explaining their coverages to them. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Andre Shelby

January 15, 2025

5  out of  5
rating by Andre Shelby
"Everything went well and she was very very helpful thanks again!!!"
We responded:
"Andre, thank you for the review of our agency. We love to hear that we were helpful and provided you with great service. "
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Tionne Carter

January 14, 2025

5  out of  5
rating by Tionne Carter
"I went from paying 295 a month with GoAuto to paying 162 a month with help from Merinda at State Farm! They are the real deal! I’m 22 and has always struggled to find a rate under 250 dollars! Thank you guys 🫶🏽"
We responded:
"Tionne, we’re honored by your positive feedback on Merinda and State Farm saving you some money on your insurance. We look forward to continuing to provide you with great service and your own Personal Price Plan! If there is anything else we can do for your insurance needs, just let us know!"
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Changing Lives For The Future

January 8, 2025

5  out of  5
rating by Changing Lives For The Future
"State Farm is the absolute best. I love Nora Brooks, and Delene. They take really good care of me. The staff is awesome. I have referred all of my family and friends to State Farm."
We responded:
"Mark, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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KJV Av

December 17, 2024

5  out of  5
rating by KJV Av
"I have been a costumer with Mrs Nora for years now. I have not found a better insurance agent. Not only are the rates more than reasonable but she also has the best costumer service. Mrs Destiny has recently help me with home owners insurance. This was the quickest and easiest part of the whole process of buying a home. I was able to give my information and get a call back. I didn’t have to spend an hour on the phone waiting for details. When I received my call back I was fully informed of all the information I didn’t even know I needed to know but I am glad and to know I’m covered on things I wasn’t sure I knew existed but they made sure I’m fully covered. Thank you for what you do."
We responded:
"Seth, thank you so much for updating your review of our office. Please know we are here to help. "
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Debbie Shackelford

December 11, 2024

5  out of  5
rating by Debbie Shackelford
"Always have good results with Nora Brooks State Farm. Delene is the best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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lori sexton

December 10, 2024

5  out of  5
rating by lori sexton
"This agency, Tiffany Davis, was very nice and very helpful. Overall the experience was a 10/10."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and that Tiffany was very helpful. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lance Woods

December 10, 2024

5  out of  5
rating by Lance Woods
"I have been with this agent for over 15 years. Great service"
We responded:
"Lance, thank you for the wonderful review. Great service is a top priority in our agency. "
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Lyshanda Lyons

November 27, 2024

5  out of  5
rating by Lyshanda Lyons
"Great customer service ❤️"
We responded:
"Welcome to our agency and thank you for the 5 star review. We are looking forward to serving you. "
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Tammy Seagraves

November 21, 2024

5  out of  5
rating by Tammy Seagraves
"MY EXPERIENCE WAS VERY WONDERFUL"
We responded:
"Tammy, thank you for choosing us to be your agency of choice. We promise to take great care of you. Please stop by anytime and we will be glad to help you. "
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Clarwash

November 21, 2024

5  out of  5
rating by Clarwash
"When in to State Farm for my insurance review and was very pleased with my rates and the professionalism of the staff everything was explained well and I understood everything well, I would recommend State Farm to everyone looking for quality and affordable insurance call Nora Brooks she is the best."
We responded:
"Clarence, thank you so much for your sweet words. We really love taking care of you today and helping you out with all your needs. Give us a call or stop by anytime. "
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Kirsten Sanders

November 20, 2024

5  out of  5
rating by Kirsten Sanders
"Friendly and quick service with honesty throughout the entire process. Delene helped me alot, it's nice to have people on your side."
We responded:
"Kirsten, thank you for this wonderful review and thank you for the kind words for our team member Delene. She is always willing and able to help all our customers. Call or stop by anytime you need us. "
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S. Ben Hebert

November 20, 2024

5  out of  5
rating by S. Ben Hebert
"They do great work!"
We responded:
"Ben, thanks for the review. Tiffany and I enjoyed visiting with you today. Stop in anytime."
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emily coston

November 6, 2024

5  out of  5
rating by emily coston
"Great and helpful"
We responded:
"Emily, thank you for the review. We always try to be helpful to our customers. Stop by the office soon. We would love to visit with you. "
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Meh its

November 2, 2024

5  out of  5
rating by Meh its
"Good afternoon! It’s not one dull moment with Mrs. Nora Brooks staff All of the Ladies are Wonderful & Works patiently with me so I believe they are with others as well I enjoy taken care of business & having Awesome conversations with each one I’m Thankful to be apart of Ms.Nora brooks Agency once again I 10/10 would recommend. Have A Wonderful day 😃"
We responded:
"Thank you so much for this wonderful review. We are so thankful you are a part of our agency. "
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Shay

November 1, 2024

5  out of  5
rating by Shay
"The representative was nice and helpful. Called for renters insurance and got an affordable policy within minutes and my declaration page was sent before the call ended. Highly recommend!!!"
We responded:
"Shay, welcome to our agency and we promise to take great care of you and all your insurance needs. "
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Melinda Huse

October 31, 2024

5  out of  5
rating by Melinda Huse
"Very professional ."
We responded:
"Melinda, thank you for the 5 Star review. We pride ourselves on our Professionalism and our caring attitude for all our customers. "
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Greg Furman

October 25, 2024

5  out of  5
rating by Greg Furman
"Nora and her team worked to get us the coverage we need at a price that is affordable."
We responded:
"Greg, thank you so much for the 5 star review. Every customer is different, so personalizing their coverage at a price they can afford is very important to us. "
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Kevin Rolland

October 21, 2024

5  out of  5
rating by Kevin Rolland
"Nora has always been available to see me.Everyone in her office has been very helpful."
We responded:
"Kevin, thank you so much for your kind review. One of our goals is to take care of our customers. "
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Quanita Carter

October 16, 2024

5  out of  5
rating by Quanita Carter
"My first time with State Farm. Very polite and informative."
We responded:
"Quanita, welcome to our agency and welcome to State Farm. We promise to take good care of you. Call or stop by any time. "
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Robin

October 8, 2024

5  out of  5
rating by Robin
"One of the best insurance companies I’ve had :)"
We responded:
"Robin, thank you for the 5 star review. "