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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David King

August 13, 2025

5  out of  5
rating by David King
"Very nice and kind people"
We responded:
"David, thank you so much for your sweet words and 5 star review. "
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Dianne Mitchell

August 8, 2025

5  out of  5
rating by Dianne Mitchell
"Five Stars, They do great work! I recommend everyone to them! Y’all are our hero’s !"
We responded:
"Dianne, thank you for you sweet review. "
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Cathy Tannehill

August 8, 2025

5  out of  5
rating by Cathy Tannehill
"So helpful and knowledgeable. Can tell she loves her job and shes very good at it. Listened to all my questions and concerns and answered without judgment. Would HIGHLY recommend!"
We responded:
"Cathy, thank you for your wonderful review of Maria and our office. "
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Sherall Ellis

August 6, 2025

5  out of  5
rating by Sherall Ellis
"If you haven’t gone over to State Farm and visited Mrs. Nora Brooks you should definitely go over there and check her out they have great prices for home insurance and car insurance. My experience has been great dealing with Mrs. Nora"
We responded:
"Sherall. thank you so much for your 5-star review! My State Farm team and I are happy to be your good neighbor! Call or text or stop by anytime, we are here to help. "
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Susan Davis

August 6, 2025

5  out of  5
rating by Susan Davis
"I received a call from Merinda out of the blue one day, and she must have being reading my mind because I was wanting to lower my insurance rates and had thought about starting to shop around. She got me covered with more insurance for a cheaper price and helped me bundle everything up to make it easier for me to keep track of! Definitely am grateful for her call and eagerness to help me and walk me through all the changes."
We responded:
"Susan, we appreciate your review! We are delighted to know you had a great experience with Merinda and our State Farm agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carolyn White

August 1, 2025

3  out of  5
rating by Carolyn White
"Nora and her staff are always a joy. They always ensure they are working within your budget. I'm looking forward to many more years with this Team!!"
We responded:
"Carolyn, thank you so much for the review. We loved seeing you in the office today. "
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Zachary Rice

July 31, 2025

5  out of  5
rating by Zachary Rice
"From the initial quote to getting a life insurance policy the entire team was very professional and very helpful a special thank you to maria for the amazing service and to boot the coffe was pretty good Nora Brooks will be my insurance agent for life"
We responded:
"Zachary, we were so glad to help you with your life insurance program. Thanks for the review. "
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Amy Borst

July 31, 2025

5  out of  5
rating by Amy Borst
"Came to Nora for a business credit card and checking account. Great service!"
We responded:
"Amy, thank you so much for the review on us for our banking products."
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Yolanda Webster

July 28, 2025

5  out of  5
rating by Yolanda Webster
"Maria was an absolute delight to work with. I highly recommend considering State Farm. The customer service 10/10 She answered all my questions and the cost of the insurance exceeded my expectations. So much lower then I could ever imagine."
We responded:
"Yolanda, your review of Maria and our office was so sweet. Thank you so much for choosing us for all your insurance needs. "
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Jessica Villarreal

July 21, 2025

5  out of  5
rating by Jessica Villarreal
"I rec’d a phone call out of the blue. Asked if they could quote me on car insurance. I mean, a quote couldn’t hurt, so I said yeah. They saved me over $500 on the exact same policy that I had with another insurance company. Answered all of my questions & was extremely helpful. Maria was an absolute delight to work with. I highly recommend considering State Farm. The customer service 10/10."
We responded:
"Jessica, we appreciate your review! We are delighted to know you had a great experience with Maria and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John

July 3, 2025

5  out of  5
rating by John
"Consistent , professional, and great communication skills"
We responded:
"John, thank you for you wonderful review of our agency. "
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Get Real With Jordan

May 30, 2025

5  out of  5
rating by Get Real With Jordan
"Perfect!"
We responded:
"Jordan, thank you so very much for a 5 star review of our insurance agency. "
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maxx miller

April 24, 2025

5  out of  5
rating by maxx miller
"Excellent, friendly, answered all questions, I am glad I returned. Great zerive and great deal."
We responded:
"Maxx, thank you for the wonderful 5 star review. "
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Joey Blacklock

April 9, 2025

5  out of  5
rating by Joey Blacklock
"Agent carefully listened to my needs and came through with plan that saved me a lot of many while keeping my insurance at or above what I previously had with another company"
We responded:
"Joey, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alice Stewart

April 8, 2025

5  out of  5
rating by Alice Stewart
"Amy was Awesome"
We responded:
"Alice, thank you for the review of our team member, Amy. We think she is Awsome too. "
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John

April 4, 2025

5  out of  5
rating by John
"The staff was very helpful and informative to all of my questions and requests. Running numbers and explaining coverages to help me save and serve my needs."
We responded:
"John, thank you so much for your wonderful review. Our goal is to always get each customer their own Personal Price Plan. Stop by any time. "
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Bernard Hill

March 27, 2025

5  out of  5
rating by Bernard Hill
"Dankstatatefarm"
We responded:
"Bernard, thank you for the 5 star review. "
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Steve Wright

February 28, 2025

5  out of  5
rating by Steve Wright
"Awesome people"
We responded:
"Steve, so nice of you to leave us a 5 star review. "
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Kristin Rivers

February 28, 2025

5  out of  5
rating by Kristin Rivers
"Nora Brooks and her staff are great! I have been with them for many many years!"
We responded:
"Kristin, thank you so much for the 5 star review. Our team takes pride in providing the best service for our customers. Come see us soon. "
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The Golden Princess

February 25, 2025

5  out of  5
rating by The Golden Princess
"Mrs. Or Ms. Amy was delightful to speak to, she is patient and enduring!!! Very kind hearted, understanding, and works with you!!! I thank God for her, she really helped make my transition smooth and easy!!! And she communicates which is very important to me!!! God bless her!!!"
We responded:
"Thank you so much for this wonderful review of our office and employee Amy. Amy's goal is to help every one of our clients understand their insurance and to make sure they have what they need when they need it. Stop by our office or give us a call anytime. "
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Beth Shepherd

February 5, 2025

5  out of  5
rating by Beth Shepherd
"Delene was very helpful going over our policies with us. She was very knowledgeable and informative. Thank you for your help."
We responded:
"Beth, thank you so much for the review. Delene loves helping our customers understand their insurance coverages. Please call us anytime if you have questions. "
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Jerica Williams

January 31, 2025

5  out of  5
rating by Jerica Williams
"Love, love, love the way Merinda took really great care of me. She made sure I understood everything. Even though I asked a million questions she was still nice and very polite. Great job Merinda! Thank you and I'll be sending more people your way!"
We responded:
"Jerica, we’re honored by your positive feedback! Thank you so much for the kind words for Merinda. She loves helping all our customers and explaining their coverages to them. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Andre Shelby

January 15, 2025

5  out of  5
rating by Andre Shelby
"Everything went well and she was very very helpful thanks again!!!"
We responded:
"Andre, thank you for the review of our agency. We love to hear that we were helpful and provided you with great service. "
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Changing Lives For The Future

January 8, 2025

5  out of  5
rating by Changing Lives For The Future
"State Farm is the absolute best. I love Nora Brooks, and Delene. They take really good care of me. The staff is awesome. I have referred all of my family and friends to State Farm."
We responded:
"Mark, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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KJV Av

December 17, 2024

5  out of  5
rating by KJV Av
"I have been a costumer with Mrs Nora for years now. I have not found a better insurance agent. Not only are the rates more than reasonable but she also has the best costumer service. Mrs Destiny has recently help me with home owners insurance. This was the quickest and easiest part of the whole process of buying a home. I was able to give my information and get a call back. I didn’t have to spend an hour on the phone waiting for details. When I received my call back I was fully informed of all the information I didn’t even know I needed to know but I am glad and to know I’m covered on things I wasn’t sure I knew existed but they made sure I’m fully covered. Thank you for what you do."
We responded:
"Seth, thank you so much for updating your review of our office. Please know we are here to help. "