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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lula Davidson

Lula Davidson

September 11, 2025

5  out of  5
rating by Lula Davidson
"I went over my present coverage with Delene, the representative. She explained my coverages and options with patience giving me comfort and assurance. She also shared with me other services that they offer that I may be in need of."
We responded:
"Lula, we appreciate your review! We are delighted to know you had a great experience with Delene and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alexis Taylor

September 11, 2025

5  out of  5
rating by Alexis Taylor
"Love Nora Brooks office always helpful"
We responded:
"Alexis, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, please give us a call. "
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Julie Pender

September 11, 2025

5  out of  5
rating by Julie Pender
"When I contacted Nora Brooks and her staff Delene at State Farm was very cordial and they answer any concerns about getting auto insurance. Great customer service! I’m glad I chose gem as my insurance agent Thank you, State Farm!"
We responded:
"Julia, thank you so much for your 5 star review and for the kind words for our team member Delene. Let us know if we can help you in the future. "
Profile photo of Maria Wright

Maria Wright

September 10, 2025

5  out of  5
rating by Maria Wright
"Wonderful staff!"
We responded:
"Maria, thank you for the 5 star review of our agency. Please stop by the office anytime. "
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Haston Smith jr

August 25, 2025

5  out of  5
rating by Haston Smith jr
"Mrs.Merida has been very great!"
We responded:
"Haston, we’re thankful for your feedback! It was Merinda's pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ashley Dixson

August 25, 2025

5  out of  5
rating by Ashley Dixson
"Mrs.Merinda is the best! great customer service and very knowledgeable and polite"
We responded:
"Ashley, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with our team member, Merinda. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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John Coleman

August 21, 2025

5  out of  5
rating by John Coleman
"Reliable, Dependable and Respectful!"
We responded:
"John, your kind words are so appreciated. "
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David King

August 13, 2025

5  out of  5
rating by David King
"Very nice and kind people"
We responded:
"David, thank you so much for your sweet words and 5 star review. "
Profile photo of Dianne Mitchell

Dianne Mitchell

August 8, 2025

5  out of  5
rating by Dianne Mitchell
"Five Stars, They do great work! I recommend everyone to them! Y’all are our hero’s !"
We responded:
"Dianne, thank you for you sweet review. "
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Cathy Tannehill

August 8, 2025

5  out of  5
rating by Cathy Tannehill
"So helpful and knowledgeable. Can tell she loves her job and shes very good at it. Listened to all my questions and concerns and answered without judgment. Would HIGHLY recommend!"
We responded:
"Cathy, thank you for your wonderful review of Maria and our office. "
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Sherall Ellis

August 6, 2025

5  out of  5
rating by Sherall Ellis
"If you haven’t gone over to State Farm and visited Mrs. Nora Brooks you should definitely go over there and check her out they have great prices for home insurance and car insurance. My experience has been great dealing with Mrs. Nora"
We responded:
"Sherall. thank you so much for your 5-star review! My State Farm team and I are happy to be your good neighbor! Call or text or stop by anytime, we are here to help. "
Profile photo of Susan Davis

Susan Davis

August 6, 2025

5  out of  5
rating by Susan Davis
"I received a call from Merinda out of the blue one day, and she must have being reading my mind because I was wanting to lower my insurance rates and had thought about starting to shop around. She got me covered with more insurance for a cheaper price and helped me bundle everything up to make it easier for me to keep track of! Definitely am grateful for her call and eagerness to help me and walk me through all the changes."
We responded:
"Susan, we appreciate your review! We are delighted to know you had a great experience with Merinda and our State Farm agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Carolyn White

Carolyn White

August 1, 2025

3  out of  5
rating by Carolyn White
"Nora and her staff are always a joy. They always ensure they are working within your budget. I'm looking forward to many more years with this Team!!"
We responded:
"Carolyn, thank you so much for the review. We loved seeing you in the office today. "
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Zachary Rice

July 31, 2025

5  out of  5
rating by Zachary Rice
"From the initial quote to getting a life insurance policy the entire team was very professional and very helpful a special thank you to maria for the amazing service and to boot the coffe was pretty good Nora Brooks will be my insurance agent for life"
We responded:
"Zachary, we were so glad to help you with your life insurance program. Thanks for the review. "
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Amy Borst

July 31, 2025

5  out of  5
rating by Amy Borst
"Came to Nora for a business credit card and checking account. Great service!"
We responded:
"Amy, thank you so much for the review on us for our banking products."
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Yolanda Webster

July 28, 2025

5  out of  5
rating by Yolanda Webster
"Maria was an absolute delight to work with. I highly recommend considering State Farm. The customer service 10/10 She answered all my questions and the cost of the insurance exceeded my expectations. So much lower then I could ever imagine."
We responded:
"Yolanda, your review of Maria and our office was so sweet. Thank you so much for choosing us for all your insurance needs. "
Profile photo of Jessica Villarreal

Jessica Villarreal

July 21, 2025

5  out of  5
rating by Jessica Villarreal
"I rec’d a phone call out of the blue. Asked if they could quote me on car insurance. I mean, a quote couldn’t hurt, so I said yeah. They saved me over $500 on the exact same policy that I had with another insurance company. Answered all of my questions & was extremely helpful. Maria was an absolute delight to work with. I highly recommend considering State Farm. The customer service 10/10."
We responded:
"Jessica, we appreciate your review! We are delighted to know you had a great experience with Maria and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of John

John

July 3, 2025

5  out of  5
rating by John
"Consistent , professional, and great communication skills"
We responded:
"John, thank you for you wonderful review of our agency. "
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Get Real With Jordan

May 30, 2025

5  out of  5
rating by Get Real With Jordan
"Perfect!"
We responded:
"Jordan, thank you so very much for a 5 star review of our insurance agency. "
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maxx miller

April 24, 2025

5  out of  5
rating by maxx miller
"Excellent, friendly, answered all questions, I am glad I returned. Great zerive and great deal."
We responded:
"Maxx, thank you for the wonderful 5 star review. "
Profile photo of Joey Blacklock

Joey Blacklock

April 9, 2025

5  out of  5
rating by Joey Blacklock
"Agent carefully listened to my needs and came through with plan that saved me a lot of many while keeping my insurance at or above what I previously had with another company"
We responded:
"Joey, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Alice Stewart

Alice Stewart

April 8, 2025

5  out of  5
rating by Alice Stewart
"Amy was Awesome"
We responded:
"Alice, thank you for the review of our team member, Amy. We think she is Awsome too. "
Profile photo of John

John

April 4, 2025

5  out of  5
rating by John
"The staff was very helpful and informative to all of my questions and requests. Running numbers and explaining coverages to help me save and serve my needs."
We responded:
"John, thank you so much for your wonderful review. Our goal is to always get each customer their own Personal Price Plan. Stop by any time. "
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Bernard Hill

March 27, 2025

5  out of  5
rating by Bernard Hill
"Dankstatatefarm"
We responded:
"Bernard, thank you for the 5 star review. "
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Steve Wright

February 28, 2025

5  out of  5
rating by Steve Wright
"Awesome people"
We responded:
"Steve, so nice of you to leave us a 5 star review. "