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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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emily coston

November 6, 2024

5  out of  5
rating by emily coston
"Great and helpful"
We responded:
"Emily, thank you for the review. We always try to be helpful to our customers. Stop by the office soon. We would love to visit with you. "
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Meh its

November 2, 2024

5  out of  5
rating by Meh its
"Good afternoon! It’s not one dull moment with Mrs. Nora Brooks staff All of the Ladies are Wonderful & Works patiently with me so I believe they are with others as well I enjoy taken care of business & having Awesome conversations with each one I’m Thankful to be apart of Ms.Nora brooks Agency once again I 10/10 would recommend. Have A Wonderful day 😃"
We responded:
"Thank you so much for this wonderful review. We are so thankful you are a part of our agency. "
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Shay

November 1, 2024

5  out of  5
rating by Shay
"The representative was nice and helpful. Called for renters insurance and got an affordable policy within minutes and my declaration page was sent before the call ended. Highly recommend!!!"
We responded:
"Shay, welcome to our agency and we promise to take great care of you and all your insurance needs. "
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Melinda Huse

October 31, 2024

5  out of  5
rating by Melinda Huse
"Very professional ."
We responded:
"Melinda, thank you for the 5 Star review. We pride ourselves on our Professionalism and our caring attitude for all our customers. "
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Greg Furman

October 25, 2024

5  out of  5
rating by Greg Furman
"Nora and her team worked to get us the coverage we need at a price that is affordable."
We responded:
"Greg, thank you so much for the 5 star review. Every customer is different, so personalizing their coverage at a price they can afford is very important to us. "
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Kevin Rolland

October 21, 2024

5  out of  5
rating by Kevin Rolland
"Nora has always been available to see me.Everyone in her office has been very helpful."
We responded:
"Kevin, thank you so much for your kind review. One of our goals is to take care of our customers. "
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Quanita Carter

October 16, 2024

5  out of  5
rating by Quanita Carter
"My first time with State Farm. Very polite and informative."
We responded:
"Quanita, welcome to our agency and welcome to State Farm. We promise to take good care of you. Call or stop by any time. "
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Robin

October 8, 2024

5  out of  5
rating by Robin
"One of the best insurance companies I’ve had :)"
We responded:
"Robin, thank you for the 5 star review. "
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Aaron Sparkman

October 3, 2024

5  out of  5
rating by Aaron Sparkman
"I have been with Nora Brooks for a long time. She has a great team and service."
We responded:
"Aaron, thank you for your kind words about our team. "
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Kim Ward

August 21, 2024

5  out of  5
rating by Kim Ward
"If you are looking for a great agent call Nora Brooks."
We responded:
"Kim, thank you for recommending us for insurance. Also thank you for the 5 star review. "
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Candi Baldwin

August 9, 2024

5  out of  5
rating by Candi Baldwin
"Appreciated all the back to school supplies"
We responded:
"Candi, thank you for the review and stopping by our booth for school supplies. Wishing Waskom a great school year. "
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Jamie Cullum

August 9, 2024

5  out of  5
rating by Jamie Cullum
"Super nice!!"
We responded:
"Thank you for the 5 star review. "
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Sharonique Alexander

August 9, 2024

5  out of  5
rating by Sharonique Alexander
"I contacted this agency for home rental insurance and Amy got everything I needed and was very polite and courteous on the phone"
We responded:
"Sharonique, thank you for your sweet review on Amy. She works so hard for our customers and they all love her. Also, thank you for choosing Nora Brooks State Farm. "
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Carlysa Jones

August 9, 2024

5  out of  5
rating by Carlysa Jones
"Great experience!!!!!"
We responded:
"Carlos, thank you so much for attending our school supplies booth. Have a wonderful school year. "
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Sherena Dallas

August 7, 2024

5  out of  5
rating by Sherena Dallas
"Nora and the crew came over turner elementary and turned up……🥰"
We responded:
"Sherena, thank you so much for the review. It was our pleasure to give Turner Elementary/Middle school some school supplies. Have a great year. "
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Tamarah Youngblood

August 7, 2024

5  out of  5
rating by Tamarah Youngblood
"Very polite and helpful."
We responded:
"Tamarah, thank you for the review. Have a great school year. "
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CHERYL JACKSON

August 7, 2024

5  out of  5
rating by CHERYL JACKSON
"Thank you so much for your contributions to our teachers. You have no idea how big oa an impact you have made on us!"
We responded:
"Cheryl, thank you for the review and your kind words. We were proud to help with some school supplies. Have a great year. "
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KEYONNA MORAN

August 7, 2024

5  out of  5
rating by KEYONNA MORAN
"Thank you so much to Mrs.Nora and her team for providing back to school goodies for all the teachers!!!!! Yall are awesome !"
We responded:
"Kelowna, you are so welcome for the school supplies. Have a wonderful school year. "
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Misty DeLong

August 4, 2024

5  out of  5
rating by Misty DeLong
"Ms. Nora and her team are the best! Always helpful not only during your time of need but helpful in explaining things. Anytime a friend or family member mention needing insurance or upset at who they are with now, I ALWAYS recommend Ms. Nora Brooks! She’s simply THE BEST!"
We responded:
"Misty, thank you so much for the sweet review of our agency. We try so hard to take care of our customers and love it when they recommend us to others. "
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Alana Banks

July 30, 2024

5  out of  5
rating by Alana Banks
"Mrs. Nora and her team are the best! Extremely accommodating when it counts the most!"
We responded:
"Alana, thank you for your sweet review. Taking care of our customers is very important to us. "
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Laura Wilkerson

July 23, 2024

1  out of  5
rating by Laura Wilkerson
"I have been a State Farm customer in Louisiana and in North Carolina for well over 12 years. This office Alone has lost me , I am in absolute disbelief that they operate on a daily and have been unable to perform in a timely fashion and meet my insurance needs. It saddens me to leave such a great insurance company, but State Farm has become more and more sloppy over the years . New chapter for me. Left in the past , them. Miranda is the laziest employee of them all."
We responded:
"Laura, we are very sorry you experienced this type of service from our office. We take customer service seriously and make it our number one priority. Please give us a call so we can address your concerns. Thanks, Nora Brooks "
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Ja Rodriguez

July 18, 2024

5  out of  5
rating by Ja Rodriguez
"The operator treated me like royalty, I’m honored to be a client of State Farm just awesome 🤩"
We responded:
"Ja, all our customers are special to us and we treat them that way. Thank you for your review. "
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Tiffany Miller

June 28, 2024

5  out of  5
rating by Tiffany Miller
"I had a hard time trying to get a second vehicle insured due to the fact it was a Kia but I called State Farm and they insured my vehicle very quickly with no problems. Fast and friendly service . Definitely a great experience."
We responded:
"Tiffany, we are so happy we could take care of your insurance needs. Please call us anytime. "
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aouicha zorgati

June 10, 2024

5  out of  5
rating by aouicha zorgati
"We’ve used Nora with State Farm for a very long time. She has a great team and excellent service."
We responded:
"Aouicha, thank you so much being our customer all these years. We love to take care of you and your family. "
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Nikki Thomas

May 30, 2024

5  out of  5
rating by Nikki Thomas
"I went to State Farm last week to get insurance on a new truck that I had purchased...The ladies in the office are so amazing...they are very helpful.. friendly... nice..above and beyond.. . Overall..thank you ladies for your hard work and dedication..Mrs.Merinda....Mrs.Nora... Mrs Tiffany....Mrs Amy....And Mrs.Delene"
We responded:
"Nikki, it was so sweet of you to give our office a 5 star review. Your words are so kind about how we take care of our customers. "