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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J.Y. Holmes

March 17, 2026

5  out of  5
rating by J.Y. Holmes
"Had a great encounter at the Nora Brooks agency State Farm. Merinda was extremely helpful!"
We responded:
"J.Y., thank you for a wonderful review of our office. Merinda loves taking care of all our customers. "
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Versity Kirkendoll

March 10, 2026

5  out of  5
rating by Versity Kirkendoll
"I have been with Nora Brooks for over 25 years. The teams has always looked out for my best interest"
We responded:
"Thank you Versity for the great review!"
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Cadarius White

March 9, 2026

5  out of  5
rating by Cadarius White
"Service was great and provided information that was needed"
We responded:
"Cadarius, thank you for the wonderful review of our office. "
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Cherish Mosley

March 9, 2026

5  out of  5
rating by Cherish Mosley
"The best in town. So very kind"
We responded:
"Cherish, thank you for a great review of our agency. "
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Ann Black

March 5, 2026

5  out of  5
rating by Ann Black
"Great place for insurance. Staff very friendly and knowledgeable"
We responded:
"Ann, thank you for allowing us to serve your insurance needs and for giving us a 5 star review."
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Brandon Grant

March 4, 2026

5  out of  5
rating by Brandon Grant
"Very helpful and polite. Highly recommend."
We responded:
"Brandon, thank you for the sweet review of our agency. We try so hard to help all of our customers. Your recommendation is very much appreciated. "
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Angel Desue

March 4, 2026

5  out of  5
rating by Angel Desue
"Me and my partner were looking to get renters insurance and Maria Wright helped us out so much ! We appreciate so much"
We responded:
"Angel, we were so glad you two stop by our office and let Maria take care of your renter's needs. Your review means so much to our agency. "
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Ryan Borst

March 3, 2026

5  out of  5
rating by Ryan Borst
"Been with State Farm for years. Nora's office helped me set up banking for my small business, was helpful with a claim after a hail storm, and I just got a rate decrease on my auto!"
We responded:
"Ryan, State Farm and our agency love that you have been with us for many years. Helping you with your banking for your small business, and your claim was our pleasure. We also know getting some of your money back is a very pleasant surprise. Thank you for your loyalty. "
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elizshia spearman

March 3, 2026

5  out of  5
rating by elizshia spearman
"Very nice and helpful"
We responded:
"Elizshia, thank you for your kind words and a 5 star review. If you get a chance, stop by the office. "
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Peggy Wright

February 24, 2026

5  out of  5
rating by Peggy Wright
"Awesome service helped me understand the policy and was able to help me switch from usaa"
We responded:
"Peggy, thank you so much for your wonderful review. We are so glad we made things easy for you. "
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SincerelyBrit

February 18, 2026

5  out of  5
rating by SincerelyBrit
"super helpful & pleasant experience"
We responded:
"Thank you for a 5 star review. We are so glad you had a great experience. Stop by our office anytime. "
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30K Washington

February 4, 2026

5  out of  5
rating by 30K Washington
"Best office in the city!Maria is great!"
We responded:
"Thank you for the wonderful review of our agency and for team member Maria. She loves helping our customers. "
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Montrez Whitley

February 4, 2026

5  out of  5
rating by Montrez Whitley
"Amazing"
We responded:
"Montreal, thank you for a 5 star review. "
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Shayne Kenly

January 28, 2026

5  out of  5
rating by Shayne Kenly
"Amy is hands down the best insurance agent I’ve ever worked with. She is knowledgeable, patient, and truly goes above and beyond to make sure everything is explained clearly and handled correctly. Amy actually cares about her clients, not just selling a policy, and that makes a huge difference. Any time I’ve had questions or needed help, she’s been responsive, professional, and incredibly helpful. If you’re looking for a State Farm agent who is honest, reliable, and amazing at what she does, Amy is the one. I can’t recommend her enough!y family loves NORA BROOKS and all her staff DON'T WALK RUN AND GO SEE THEM OR GIVE THEM A CALL TODAY"
We responded:
"Shayne, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything Amy or we can do for your insurance needs, just let us know!"
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Owen Nicholas

January 21, 2026

5  out of  5
rating by Owen Nicholas
"Amy was so awesome! Highly Recommend, very informative, very sweet, very knowledgeable! It was like talking to one of my childhood best friends! Great job!👏🏼"
We responded:
"Owen, thank you so much for the wonderful review of our agency and Amy. She is very knowledgeable and loves to take care of our customers. "
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OnlyDJ

January 20, 2026

5  out of  5
rating by OnlyDJ
"Great and quick service"
We responded:
"DJ, thank you for your 5 star review of our agency. "
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Marisa Phipps

January 19, 2026

5  out of  5
rating by Marisa Phipps
"Terrific customer service. Was able to do everything over the phone with confidence of confidentiality."
We responded:
"Marisa, thank you for the wonderful review and thank you for allowing us to be your insurance agency. We are here to help!"
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Kaliyah Grant

January 13, 2026

5  out of  5
rating by Kaliyah Grant
"Maria was great!!! She retrieved my quote and had me covered in no time! Customer Service 10/10 and my insurance wasn’t much at all. Like a good neighbor, StateFarm is there."
We responded:
"Kaliyah, thank you for the sweet review of Maria and our agency. "
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Breanna Armstrong

January 12, 2026

5  out of  5
rating by Breanna Armstrong
"Nora is awesome. Great customer service."
We responded:
"Breanna, thank you for a wonderful 5 star review. "
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David Rodgers

January 8, 2026

5  out of  5
rating by David Rodgers
"Great service"
We responded:
"David, thank you for your review of our agency. Great service is one of our top goals. "
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Denise Pouncy

December 19, 2025

5  out of  5
rating by Denise Pouncy
"State Farm is the best company you can ever have when I needed them they were there no question just we got you on time always"
We responded:
"Denise, thank you for a 5 star review. We try to be there for all our customers each and every time. "
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Shakeria Belton

December 18, 2025

5  out of  5
rating by Shakeria Belton
"Quick and easy process very informative and great at guiding you through benefits"
We responded:
"Shakeria, thank you for your 5-star review! We were so please to hear we made it so quick and easy for you. My State Farm team and I are happy to be your good neighbor!"
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Stephanie Furman

December 18, 2025

5  out of  5
rating by Stephanie Furman
"They are awesome! Very personable and eager to fix any issues that you may have. They are trustworthy, reliable, and affordable."
We responded:
"Stephanie, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Marvin Watson

December 16, 2025

5  out of  5
rating by Marvin Watson
"Maria was very helpful and knowledgeable and patient with me also saved me some money."
We responded:
"Marvin, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Natasha Traknyak

December 9, 2025

5  out of  5
rating by Natasha Traknyak
"Great Team! Amy is great to work with"
We responded:
"Natasha, thank you for your sweet words for Amy and our agency. We are there to help. "